Wednesday, 31 October 2007

Latest Blackberry News

'Phonetoms'

BlackBerry addicts are now questioning their sanity after experiencing "phantom vibrations" – or "phonetoms" as one user dubbed the mysterious syndrome – from their wireless email devices. The curious condition has yet to be acknowledged by the medical community, but that didn't stop the Associated Press from reporting on it, giving voice to millions of users who are apparently ‘suffering’ in silence from the affliction.

With about 100 emails beamed to his BlackBerry every day, Blackberry user Carmi Levy says the hip that holds his device buzzes so often that sometimes he swears he feels the familiar sensation despite a lack of new messages in his inbox.

"Sometimes I'll take it out and there's nothing there," said Levy, the senior vice president of strategic consulting for Toronto-based AR Communications Inc. "I'll have no idea what just happened. So I just put it away until it starts vibrating again."

One Ontario university researcher, who asked to remain anonymous, perhaps for fear of offending his BlackBerry-obsessed colleagues, compared the response of BlackBerry users' to that of the dogs studied by Russian scientist Ivan Pavlov.
Pavlov won a Nobel Prize in 1904 for his research into conditioned responses.

That included experiments with dogs in which a bell would be rung before the animals were given food. Eventually, the dogs could be made to salivate by simply ringing the bell.

"Beyond that off-the-top-of-my-head suggestion, twisted to reflect the `maybe-they-need-me' psychology that becomes trained with BlackBerry usage, I don't think I've got anything else to suggest," the researcher said. Others argued the culprit was an increasingly intimate relationship between people and technology.

Whatever the cause, the affliction was a hot topic of discussion this week on several technology forums, which at times resemble online support groups.

"I definitely feel this. All the time," wrote one BlackBerry user on Gizmodo.com, a Web site devoted to gadgets. "It's bizarre...the muscles in my leg have learned to twitch at the same frequency that my phone vibrates at. Freaks me out."

Another post was more philosophical. It read: "Put me in the camp of `thank God I'm not alone.'"

Agent Edward here..... I've posted this because i've had this phantom leg twitching for years with my non-Blackberry mobile phones and like that last poster in the article, I fell happy this is happeneing with other people! What's the solution to this peculiar affliction? Getting rid of your Blackberry and mobile phones.
I'll wait until they think of a better solution!

Beauty and the Geek

Agent Ward reporting on the recent wedding of one of our Geek Squad agents in Stornoway, Isle of Lewis, Scotland.

‘Wonders never cease. This weekend our very own Agent Graysmith managed to get some lucky lucky lady to tie the knot with him.
Now he’s of sunning him self on the Isle of Harris in the Western Isles, one island down from the Isle of Lewis in which the Stornoway Geek Squad is based (which isn’t sunny at all to be honest).

Who says we geeks are all scared of the opposite sex? It was a great affair and it all went down smoothly. There was no fainting at the registry, no old people dancing and falling over, no fights (that I saw) and the old tradition of throwing the bride and groom up and down at the last song didn’t produce vomit.

Both looked dashing in their attire. The bride in a beautiful gown and glowing radiantly and the groom in a black skirt, well it was a kilt….. but the tartan (of the Black Isles) looks rather skirt like from a few blurry feet away.

Much beer and wine was drank and good times had, there where even small kids sliding around on there knees on the dance floor, which is always a sign of a good wedding.


Congratulations goes out to our new Geek Squad family and apologies for not giving Agent Graysmith a PS3 as a wedding present.’

Agent Ward signing off…. A little worst for wear from the wedding dance.

Website of the Week


How can I get MSN Instant Messaging or Gtalk on my Blackberry Pearl?

The answers from Blackberry using members provide a good tool (along with other sites) for Blackberry device advice.

http://ask.metafilter.com/69788/Instant-Messaging-on-Blackberry-Pearl

Please see our terms and conditions before initialising any products.

Monday, 8 October 2007

Blackberry flying high

Blackberry's parent company RIM (Research in Motion) has doubled its profits in the last quarter and the global user count for Blackberrys has now hit the 10 million mark.

For more information on this story, go to:
http://news.bbc.co.uk/1/hi/business/7029348.stm

Charging your Blackberry through a USB computer cable

We've had alot of questions from Carphone Warehouse Store Managers, employees and customers. Some of them have been easy ones we can solve

A popular one seems to be:

'How do I charge my Blackberry through a USB cable without the use of the Desktop Software?'

We loved this question. It seems as though the functionality for this idea isn't readily available 'out of the box' so to speak and yet there is a way to make it work without much hassle.

Let us run through what we have to do step by step.

First of all we have to install USB drivers through the Windows Update feature.

Using the Windows Update feature

By far the easiest way to install these drivers is using Windows Update. Firstly, you should plug the Blackberry into the PC using a USB cable. Wait for it to be detected and you will see several yellow bubbles in the bottom right of the screen detailing new devices detected and drivers being installed.

Once that is done, start up Windows Update. To do this, you can click on the Start button and go to Windows Update. Alternatively, you can open your web browser and go to
http://windowsupdate.microsoft.com/ and you will see the following screen:

Press the Custom button as highlighted above and you will then see the following:


On the left hand side, you will see (as highlighted) an optional Hardware Update. Click on this and you will then see:



If you have several items on this page, just put a tick in one that says Research in Motion – Other Hardware – Blackberry Device. When you do this, you will see link to Review and Install Updates:

Click on this and then click on Install Updates:


When you click on the Install Updates button it will then go through installing the driver, it doesn’t take long. Once finished, you will see the following screen:



The battery will now charge fully without the need for the Desktop Software!


Note for Mac Users:
It would seem that on the latest Macs, this simply works without the need for tinkering. Without further testing we cannot be percise in saying whether it is the latest Mac hardware or which of the various incarnations of the Mac's OSX operating system that makes this work. However, searching online through Blackberry support websites and forums and simply asking many Mac owners who call us up, it would seem that most new Macs bought in the last 3-4 years seem to be able to charge Blackberrys through USB automatically. Of course this is not a guarantee, just an imperfect survey which could prove to be unfounded. We shall update you when we get more information. In the meantime, give it a go on your Mac and if it works, give us a call or leave us a message on the Blog and tell us how you got on.

Friday, 5 October 2007

Before installing 3rd party products - Please Read!

The Small Print (but also helpful!)

Prior to subscribing to or implementing any third party products and services, it is your responsibility to ensure that the airtime service provider you are working with has agreed to support all of the features of the third party products and services. Installation and use of third party products services may require one or more patent, trademark or copyright licenses in order to avoid infringement of the intellectual property rights of others. You are solely responsible for determining whether such third party licenses are required and are responsible for acquiring any such licenses. To the extent that such intellectual property licenses may be required, Geek Squad expressly recommends that you do not install or use these products and services until all such applicable licenses have been acquired by you or on your behalf. Your use of third party software, hardware, products, and/or services (collectively, the "Third Party Information") shall be governed by and subject to your agreement with the third party, including without limitation, your agreement to the terms of separate Third Party Information licenses, if any. Any Third Party Information that is provided with or without Geek Squad’s products and/or services is provided "as is". Geek Squad makes no representation, warranty or guarantee whatsoever in relation to the Third Party Information and Geek Squad assumes no liability whatsoever in relation to the Third Party Information even if Geek Squad has been advised of the possibility of such damages or can anticipate such damages. The inclusion of Third-Party Information herein does not imply endorsement by Geek Squad of the Third Party Information or the third party in any way. Geek Squad does not control and is not responsible for any Third Party Information, including without limitation, the content, accuracy, intellectual property issues, compatibility, performance, trustworthiness, legality, decency, links, or any other aspect of the Third Party Information.